Most orders leave our warehouse 24 hours after they are placed. Following a holiday weekend, sale or a new product launch, we might need a couple extra days to catch up with packing.

1. Lucky bag series products:

• Open in the live: You can apply for a refund before opening it, and it will not be returned or exchanged after opening.
• Open by yourself: You can apply for a refund before the order is shipped. After the order is shipped, there is no refund or exchange.

2.Finished series products:

• Returns available within 30 days. When returning the product, please keep the product packaging intact and without traces of use. You will be responsible for return shipping costs.

Click here to view Ruturn&Refund Policy

If your order has not yet shipped, and you need to change your address, please email return@luckyshining.shop, and include the alternative address. If your order has already left our warehouse, it’s too late to change the shipping address!

• Free Shipping On Order Over $25;For orders under $25, the charge will be $10.
• Shipping area：Worldwide Shipping

Yes! Please contact us at wholesale@luckyshining.shop